{"id":11505,"date":"2026-09-16T10:53:23","date_gmt":"2026-09-16T01:53:23","guid":{"rendered":"https:\/\/jin-eye.co.kr\/data-deletion\/"},"modified":"2026-09-16T10:53:23","modified_gmt":"2026-09-16T01:53:23","slug":"data-deletion","status":"publish","type":"page","link":"https:\/\/jin-eye.co.kr\/en_us\/data-deletion\/","title":{"rendered":"Data Deletion Instructions"},"content":{"rendered":"<p><strong>Effective date: 16 September 2026<\/strong><\/p>\n<p>This page explains how to have the personal data held by the messaging assistant of St. Mary&#8217;s Jin Eye Center (&#49457;&#47784;&#51652;&#50504;&#44284;&#51032;&#50896;) deleted. It applies to conversations on Facebook Messenger, WhatsApp, LINE, WeChat and the chat window on this website.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_89 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/jin-eye.co.kr\/en_us\/data-deletion\/#How_to_request_deletion\" >How to request deletion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/jin-eye.co.kr\/en_us\/data-deletion\/#What_happens_next\" >What happens next<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/jin-eye.co.kr\/en_us\/data-deletion\/#What_we_delete\" >What we delete<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/jin-eye.co.kr\/en_us\/data-deletion\/#What_we_may_have_to_keep\" >What we may have to keep<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/jin-eye.co.kr\/en_us\/data-deletion\/#Removing_the_apps_access_on_Facebook\" >Removing the app&#8217;s access on Facebook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/jin-eye.co.kr\/en_us\/data-deletion\/#If_you_are_not_satisfied\" >If you are not satisfied<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/jin-eye.co.kr\/en_us\/data-deletion\/#Contact\" >Contact<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"How_to_request_deletion\"><\/span>How to request deletion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Send us <strong>one<\/strong> of the following. No account or password is needed.<\/p>\n<ol>\n<li><strong>Email<\/strong> &#8212; write to <strong>jin.eye.center@gmail.com<\/strong> with the subject line <strong>&#8220;Delete my data&#8221;<\/strong>. Tell us which channel you used (Messenger, WhatsApp, LINE, WeChat or website chat) and the name or phone number you used there, so that we can find the right conversation.<\/li>\n<li><strong>In the chat<\/strong> &#8212; reply in the same conversation with <strong>&#8220;Delete my data&#8221;<\/strong> and ask to be connected to a staff member. Our staff will confirm your identity and carry out the deletion.<\/li>\n<li><strong>By telephone<\/strong> &#8212; call <strong>+82-2-577-7782<\/strong> during clinic hours (weekdays 09:00&#8211;17:45, Saturday 09:00&#8211;15:00, Korea Standard Time).<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"What_happens_next\"><\/span>What happens next<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>We acknowledge your request within <strong>3 business days<\/strong>.<\/li>\n<li>We complete the deletion within <strong>30 days<\/strong> of confirming who you are, and tell you when it is done.<\/li>\n<li>There is no charge.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"What_we_delete\"><\/span>What we delete<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>The full text of your conversation with the assistant and with our staff.<\/li>\n<li>The platform identifier linked to that conversation (Messenger page-scoped ID, WhatsApp number, LINE user ID, or website session ID).<\/li>\n<li>The name, email address, telephone number and preferred date you gave us for an appointment request, where no appointment took place.<\/li>\n<li>Any internal notes our staff attached to the conversation.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"What_we_may_have_to_keep\"><\/span>What we may have to keep<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If your inquiry led to an actual examination or treatment at the clinic, the resulting <strong>medical record<\/strong> is kept for the retention period required by the Korean Medical Service Act and cannot be deleted on request. That record is held separately from the chat system. Where a transaction record must be kept under Korean consumer or tax law, we keep only the minimum required for the statutory period and nothing else.<\/p>\n<p>Deleting your data here does not delete the copy of the conversation held in your own Messenger, WhatsApp, LINE or WeChat app. To remove that, delete the conversation inside the app itself.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Removing_the_apps_access_on_Facebook\"><\/span>Removing the app&#8217;s access on Facebook<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You can also stop Facebook sharing your information with our app: open <strong>Facebook &#8594; Settings &amp; Privacy &#8594; Settings &#8594; Apps and Websites<\/strong>, find <strong>&#49457;&#47784;&#51652;&#50504;&#44284; &#49345;&#45812;&#48387;<\/strong>, and select <strong>Remove<\/strong>. Then send us a deletion request using one of the methods above so that we remove the records stored on our side as well.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"If_you_are_not_satisfied\"><\/span>If you are not satisfied<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You may contact the Korean Personal Information Protection Commission (privacy.go.kr, telephone 182) or the Personal Information Infringement Report Centre (privacy.kisa.or.kr, telephone 118).<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Contact\"><\/span>Contact<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>St. Mary&#8217;s Jin Eye Center, 337 Gangnam-daero, Seocho-gu, Seoul 06627, Republic of Korea &#183; +82-2-577-7782 &#183; jin.eye.center@gmail.com<\/p>","protected":false},"excerpt":{"rendered":"<p>Effective date: 16 September 2026 This page explains how to have the personal data held by the messaging assistant of St. Mary&#8217;s Jin Eye Center (&#49457;&#47784;&#51652;&#50504;&#44284;&#51032;&#50896;) deleted. It applies to conversations on Facebook Messenger, WhatsApp, LINE, WeChat and the chat window on this website. How to request deletion Send us one of the following. No [&hellip;]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-11505","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jin-eye.co.kr\/en_us\/wp-json\/wp\/v2\/pages\/11505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jin-eye.co.kr\/en_us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jin-eye.co.kr\/en_us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jin-eye.co.kr\/en_us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/jin-eye.co.kr\/en_us\/wp-json\/wp\/v2\/comments?post=11505"}],"version-history":[{"count":0,"href":"https:\/\/jin-eye.co.kr\/en_us\/wp-json\/wp\/v2\/pages\/11505\/revisions"}],"wp:attachment":[{"href":"https:\/\/jin-eye.co.kr\/en_us\/wp-json\/wp\/v2\/media?parent=11505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}